News you can use from our Corporate Council Member Trafera.


 Trafera’s warranty, repair, and parts ordering services now in Incident IQ!

Incident IQ’s integration with Trafera enables districts to seamlessly incorporate Trafera’s device warranty claim services into ticketing and asset management workflows in Incident IQ. Agents in Incident IQ gain a singular experience working help desk tickets, submitting covered devices to Trafera for warranty repair, requesting parts for in-house repair, tracking the repair process, generating shipping labels, and reviewing real-time warranty coverage status.

Click on the screen below to view the video!

Devices under manufacturer warranty? Trafera is an Authorized Services Provider or Lenovo, HP, Acer, Asus, and Dell, meaning you can now manage your manufacturer warranties through Trafera’s Incident IQ integration! 

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Trafera joins Corporate Council for 2023-24

NYSCATE is proud to announce that Trafera has become the newest member of our Corporate Council for 2023-24

Trafera is a nationwide go-to for education technology, providing Chromebooks, Windows PCs, interactive displays, STEM equipment, and more to schools across the country. With Trafera, you have a partner that’s as committed to the success of your technology initiatives as you are. That means not only providing the right technology, but delivering support that allows educators and IT admins to make the maximum impact on the learning experience using these new tools.

  • Products: Chromebooks, Windows PCs, Interactive Displays, Audio/Visual Solutions, Charging Carts and Cabinets, STEM Equipment, Esports, and Peripherals.

  • Services: White Glove Setup (Chromebooks, Windows, Displays), Installation, Warranties, Repair, Professional Development.

Trafera’s mission is to create sustainable value for educators by providing comprehensive technology solutions and building collaborative relationships with organizations like NYSCATE who are committed to the same.

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